Transformational Leadership and Information System Effectiveness
نویسندگان
چکیده
This study examined the positive impact of a specific leadership style (i.e., transformational leadership) on information systems (IS) effectiveness in organizations based upon a subordinate’s perspective. Specifically, we investigated system users’ psychological mechanisms that may mediate the relationship between transformational leadership and IS effectiveness (i.e., individual and organization impacts and IS satisfaction) via perceived organizational support (POS) and systems self-efficacy (SSE) of system users in organizations. In order to test a mediation model, Partial Least Squares were performed on a sample (N=251) embedded in 25 branches of a large multi-national bank in Korea. The results indicated that: (1) transformational leadership behaviors were positively related to individual and organizational IS impacts and individuals’ IS satisfaction, and (2) both POS and SSE of the system users mediated between transformational leadership and IS effectiveness, indicating that system users working with a transformational leader achieve IS effectiveness by perceived organizational support and high levels of systems self-efficacy. Theoretical and practical implications of this study and future research directions
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